Run Out of Fuel or Misfuelled? Don't Panic.

Don't start the engine. If you've already started it, switch it off immediately and don't restart it. The longer petrol circulates through a diesel fuel system, the more damage it causes — in a worst case, it can destroy the fuel pump, injectors, and filter. Leave the car in neutral with the handbrake on and request a wrong fuel drain. Operators will come to you, drain and flush the system, and refill with the correct fuel — all without towing.

Diesel in a petrol engine is less immediately damaging than the reverse, but it still needs draining before you drive. Diesel acts as a lubricant in a petrol system — the car may run roughly or not start at all. Don't keep trying to start it. Request a drain and flush and the operator will sort it on-site.

A wrong fuel drain and flush typically costs between £150 and £250 depending on your location, tank size, and how much of the wrong fuel entered the system. This is significantly less than the repair bill if you drive on misfuelled — which can run to thousands of pounds. The quote is fixed and confirmed before the operator departs.

Operators typically deliver 5–10 litres — enough to get your vehicle moving and drive to the nearest filling station. The exact amount depends on your vehicle type. You won't get a full tank, just enough to get back on the road safely.

Yes. Operators carry both unleaded petrol (E5/E10) and diesel. Double-check your fuel type before confirming your quote — it's usually shown on the fuel cap, inside the filler flap, or in your vehicle handbook.

Yes. Running out of fuel on a motorway is more common than most people admit. Move to the hard shoulder or an emergency refuge area if possible and switch on your hazard lights. Stay behind the barrier. Operators are able to reach motorway locations — include your motorway number and junction in the quote form for the fastest response.

In most UK towns and cities, operators typically arrive within 30–60 minutes. Rural areas may take slightly longer. You'll receive a confirmed estimated arrival time once your quote is approved.

Yes. Operators deliver to car parks, driveways, residential streets, retail parks, and private roads. Some underground car parks have height restrictions — mention this when requesting your quote so the operator brings a suitable vehicle.